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Guest Services Testimonials

Russell T.
Waynesboro
It was great other than the unit was very cold on arrival, wished a staff member would have turned the heat on for us before arriving. Didn't get a text that the unit was ready
Alfons B.
Vero Beach
Home on the Inlet: Very Nice facility, easy from booking to entering to exiting. They are working on another bath which is very much needed. After the storms apparently the area suffered damage but this facility had a new dock so we rented a boat which was Great even though it was cold out. I’d stay here again and was reasonably priced. Thank you for the Rental Experience. Only issue was the “emergency” contact number as I tested never answered or called back, I calmed 11x albeit Christmas week
Mary Ann C.
Manchester
We have rented 4 or 5 different units in Surf Master - All in the South Tower because of the views & sun. Unit 413 is well stocked with all the amenities you need for a fabulous vacation. We like it so much that we rent for four months (yes, months) every year. Surf Master is close to Murrells Inlet where we dine 3-4 times a week at almost every location there.
Donna B.
Charlotte
We had 7 people and this house was more than enough. It was extremely clean and well maintained. Very close to pier and lots of eating places. We will definitely be staying here again in the future.
Marion
Great location and the beach is amazing. Finding the office was a challenge. Staff was great and pleasant
Douglas C.
Irmo
We had a great four night stay at Gambler’s Retreat. The place was clean and well appointed. There is room for a large group. Loved the screened in porch!
Youngstown
The condo was very clean and furniture was comforable. We had trouble getting connected to the TV.
The password and users name were wrong. Called maintenance and they fixed it by coming over. Please see that is corrected in your folder. Some miner things I would update: reorganize the pots and pans, to many lids that don't fit pans and no 8 or 10 inch skillet, to many plates, get rid of some. Liked that there was an air fryer. Carpet by couch needs cleaned.
Mary & James C.
Iron Station
Nice place
Diana V.
Shaker Heights
I love being at 117 Beach House. It’s on the first floor oceanfront and I open the blinds each morning and see the ocean there. I miss that.
Hampton
Surf Master 204 was excellent for people with handicaps and mobility issues. The master bath was set up perfectly to accommodate handicap individuals and it was located close to the elevator. The rental was excellent and there were no problems.
Fredricksburg
Our Thanksgiving trip was great! The spacious well appointed kitchen and outdoor grill (for the turkey) was critical for this trip! Plenty of seating too! The open concept family room was perfect and the ocean view is the BEST! Beds were comfortable too! No complaints here!
Lisa H.
Ste. Genevieve
Nicely furnished and beautiful views and access to the ocean. We did have problems with the upstairs a/c, however when we reported to maintenance staff it was promptly fixed (twice). The only strong suggestion I would have is to provide directions and information regarding the downstairs TV/ entertainment center. We never could figure out how to access cable tv channels or Netflix.and we had young adults who work in the industry and they could not figure out all of the remotes and how they were interconnected. Internet was sporadic also. Had to use cellular phones for consistent access to internet connection. Also appropriate linen sizes for the beds were missing and had to buy king fitted sheet at store to replace queen size left for master bedroom. Laundry staff were unavailable until Monday to deliver right size, but returned my call left on Saturday on Monday morning and replaced with appropriate size promptly.
Hope Valley
From the moment we stepped into the condo and saw the ocean stretched out in front of us, we both breathed a sigh of relief! We fell asleep to the sound of the waves every night. This was the most relaxing vacation we’ve ever had! We booked again for next year.
Shelby
We arrived not too long after the latest hurricane. The property was well maintained and provided luggage carts. Weather was great and condo looked like it had been recently updated. Good choice for a rental....would stay again.
Jane Marie B.
Sumter
Even though this is an older home, we found the layout and size perfect for what we needed for our family of 12. The lot is large and the shrubbery provided privacy as well as a helpful wind break. We enjoyed watching the mockingbirds and cardinals while we sipped our morning coffee on the enclosed porch facing the inlet canal. The kitchen layout was perfect, and we had what we needed to prepare our traditional Thanksgiving meal.

We were grateful to find this vacation rental since it is dog friendly and a short walk from the beach with easy access to the inlet. We would definitely stay here again.

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