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Guest Services Testimonials

Grey Goose, Owner
The GCR team goes out of their way...

I can’t say enough positive things about the team at Garden City Realty. After having my house off the rental market for a few years, I had lost my base of loyal renters and was concerned that it would take some time to get decent income again, especially with a new management company. Add that I was late in my decision to list, missing a large part of the traditional marketing season, and doing it all in the midst of a pandemic…

 Ashley and the team took all of my worries away, assisting with needed property repairs, establishing new annual service contracts, and arranging for an expert photoshoot. I knew I had made the right decision when my first bookings were confirmed within the first two weeks of listing. In the end, every week I made available for booking was rented, and all at published rates. The GCR maintenance team ensured a stress-free experience, helping me prepare the house for the season, responding to any renter need, and ensuring that I returned to a property that looked exactly as I had left it. The GCR team goes out of their way to assist in anything requested – from service calls to package receipt and delivery. And they do it all with a smile. Couldn’t have survived the 2020 season without them.

Hakuna Matata, Owner
Exceptional Service

I can honestly say, my experience with Garden City Realty has been nothing short of exceptional. Ashley and the Owner Services team, maintenance, and housekeeping have done an outstanding job managing and maintaining my oceanfront beach house. As a first-time vacation rental property owner, I have been very pleased with the bookings, revenue, and maintenance performed on the house. Even with the uncertainties surrounding the COVID-19 pandemic of 2020, the team came up with a great plan and pulled through with an impressive number of bookings. I couldn’t ask for a better team to protect my investment.

Florence
Fantastic. Last minute decision when the schools went “virtual” after winter break, and it was the best decision for our family. Enjoyed the views and the private walks on the beach. We would love to return again soon.
Shorewood
House was clean and view was amazing!
Knoxville
wonderful, as always
Ivey C.
Charlotte
Great house, no issues
Rock Hill
This property is exactly as described and provided the perfect getaway for 3 families! Plenty of room, well-stocked kitchen, and a great location!! The bedrooms are good sized and the bedding is comfortable. Common spaces provide ample room for multiple groups and conversations. The garage space saved our rainy weekend with room enough to play cornhole and hang out. With the weather, we had limited beach time but the access is directly across the street. There are several steps involved, though, so might not be the easiest if you have a bunch of beach items during the summer.
We had an issue with the ice maker and maintenance responded promptly. They were unable to repair it but we were offered reimbursement for our ice purchases. Honestly, the ice maker would not be sufficient for a large group anyway so we didn’t take them up on the offer, though it was appreciated. A stand-alone icemaker (and maybe a second refrigerator) would make this home totally perfect! Highly recommend!!!
Kershaw
Great stay with family!
Mary Ann C.
Manchester
We always come to Surfmaster and have graduated from a 1BR/1BA to 3BR/3BA because of a better location and views. Renting thru Garden City assures a smooth check-in, check-out and instant response for any issues.
Keith B.
Mooresboro
Great stay in an oceanfront condo. The view of the ocean was spectacular. The rental agents were very helpful. Will definitely return again. Seafood restaurants were great.
Myrtle Beach
This house is beautiful with a great view out of the Oceanside windows. Almost looks like you’re on a boat while sitting in the living room. Everything was clean and worked well, besides the hot water that was mentioned by another reviewer. Bedrooms are a comfortable size with good bedding. The kitchen had most things we needed to cook meals for the week. Blue Wave was a perfect size for our group of 6 to 8 at times. I think it might get a bit crowded downstairs if you filled the house with all the people it could accommodate.
Tammy R.
Christiansburg
We couldn't have been more pleased with our stay. The condo was fantastic.
Cheryl M.
Avon
We rented a house on the beach through Garden City Realty to celebrate our 50th anniversary. Garden City Realty kept us informed in regards to the virus situation and we were pleased to be able to continue with our plans. The house was perfect for us! Our children and grandchildren enjoyed our stay so much that we decided to go back next year! I also would like to mention that the floor in front of the kitchen sink was very wet and we discovered a leak under the sink. A call was made and a repair person came to the house promptly. I highly recommend using this company for your beach house rental.
Concord
Clean spacious property. Could use more comfortable family room furniture, we watched evening TV from the bedroom. Overall location to ammenities and shopping were great. Enjoyed our stay, right on the beach.
David D.
Saint Matthews
Great, great staff , very happy with my choice !!!

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