What kitchen items are provided in vacation rentals?
Vacation rentals include standard cookware, serving utensils, dinnerware, silverware, glasses, cups and a coffee pot. Because each property is individually owned, specialty appliances and the exact type of coffee maker may vary. Check the individual property description for listed amenities, and contact Guest Services if you need to confirm a specific item before arrival.
Source: https://www.gardencityrealty.com/faqs |
Are grills provided at vacation rental properties?
Grill availability and type vary by property and community. Some properties provide gas or charcoal grills, while some condominium complexes prohibit grills altogether. Check the individual property description before arrival. Charcoal grilling is never permitted on porches or balconies.
Source: https://www.gardencityrealty.com/rental-policies |
How many vehicles can I park at my rental?
Parking varies by property, community and condominium complex. The number of parking passes, available spaces, overflow options and restrictions are listed in the property information when available. If you are bringing multiple vehicles, a trailer, motorcycle or golf cart, review the property’s parking information before arrival. HOA parking rules apply at condominium complexes.
Source: https://www.gardencityrealty.com/rental-policies |
Are beach chairs and umbrellas provided?
Beach chairs and umbrellas are not standard amenities at every vacation rental. Some individual properties may provide them, and participating vacation rental homes may include a VayKLife credit that can be used toward beach chairs, umbrellas and other beach gear. Check the property’s amenities to see what is included with your reservation.
Source: https://www.gardencityrealty.com/beach-gear |
Are linens and towels included with my vacation rental?
Yes. Bed linens and bath towels are included with all Garden City Realty vacation rentals. The linen package includes sheets and pillowcases for advertised beds, bath towels and washcloths based on occupancy, a hand towel and bath mat for each bathroom, and kitchen linens. Beach towels are not provided, so please bring your own.
Source: https://www.gardencityrealty.com/guest-services |
What is Garden City Realty’s pet policy?
Pets are permitted only at properties specifically advertised as dog friendly. Unless otherwise noted, dog-friendly properties allow up to two dogs, with a 70-pound maximum when bringing one dog or a 50-pound maximum per dog when bringing two. Additional property-specific restrictions may apply. Service-animal requests are handled in accordance with applicable law; emotional support animals are restricted to dog-friendly properties.
Source: https://www.gardencityrealty.com/dog-friendly-property-agreement |
Do vacation rentals have elevators?
Elevators are not available at every property. Some homes have private elevators and some condominium complexes have common-area elevators. Check the individual property description and amenities for elevator information. If elevator access is essential to your stay, contact Guest Services before booking to confirm the property will meet your needs.
Source: https://www.gardencityrealty.com/rentals |
Do rentals have washers and dryers?
Laundry options vary by property. A rental may have a private washer and dryer or access to an on-site coin-operated laundry facility. Check the individual property description for details before booking.
Source: https://www.gardencityrealty.com/guest-services |
What time are check-in and check-out?
eck-in begins at 4 p.m., depending on property availability. Garden City Realty will let you know when your rental is ready; a 4 p.m. check-in cannot be guaranteed in every circumstance. Check-out is before 10 a.m. on your scheduled departure day. Late departures without prior written approval are subject to a fee.
Source: https://www.gardencityrealty.com/rental-policies |
Can I bring or rent a golf cart?
Golf-cart rules vary by property, community and condominium complex. Some properties allow golf carts, while others specifically prohibit them. Golf carts are not permitted in condominium parking lots unless the property or community information states otherwise. Always check the individual property description before bringing or renting a golf cart.
Source: https://www.gardencityrealty.com/rental-policies |
What toiletries and household supplies are provided?
Garden City Realty provides a complimentary starter kit with basic supplies to help you get settled, including paper towels, toilet paper, trash bags, dishwasher pods and dish towels. Guests should plan to bring additional paper products, garbage bags, laundry detergent, bath soap, shampoo, cleaning supplies, condiments and other personal or household items needed during the stay.
Source: https://www.gardencityrealty.com/guest-services |
What fees and taxes are added to the rental rate?
Reservations are subject to South Carolina sales and accommodations taxes, a reservation fee, a $1 per-night lodging fee, and a nonrefundable waiver of security deposit for applicable stays. Credit-card reservations are also subject to a 3% convenience fee. Your reservation total will show the applicable charges for your stay.
Source: https://www.gardencityrealty.com/rental-policies |
Do you offer military or other discounts?
Garden City Realty offers promotional specials throughout the year, and select properties may offer additional discounts, including military discounts. Offers, eligibility and participating properties vary, and promotions generally cannot be combined or applied retroactively. Visit the Specials page or contact Guest Services for current offers.
Source: https://www.gardencityrealty.com/specials |
Are your vacation rentals smoke-free?
Yes. Smoking is not permitted inside any property managed by Garden City Realty. Guests who violate the non-smoking policy are subject to a fee of at least $1,000 plus related expenses, including additional cleaning costs and loss of future rental income.
Source: https://www.gardencityrealty.com/rental-policies |
Is baby equipment provided?
Baby equipment such as high chairs and pack-and-plays should not be assumed to be included unless specifically listed with the property. Rental equipment is available locally through participating equipment-rental providers. If you need a specific item, check the property description or arrange a rental before arrival.
Source: https://www.gardencityrealty.com/guest-rewards/equipment-rentals |
Is Wi-Fi included?
Wi-Fi is available at most Garden City Realty vacation rentals, but it is not guaranteed at every property. If internet access is important for your stay, confirm that Wi-Fi is listed in the individual property description before booking.
Source: https://www.gardencityrealty.com/rental-policies |
What is the minimum age to rent a property?
The reservation holder must be at least 25 years old. Guests under age 25 may not check in on behalf of the reservation holder.
Source: https://www.gardencityrealty.com/rental-policies |
When are pools and hot tubs open?
Private pools at our vacation rental properties are generally available year-round. Pool heating is available only at participating properties during designated times of the year, must be requested in advance, and may require an additional fee. Community pools and hot tubs at condo complexes typically operate seasonally, generally from mid-April through September. Hours and opening and closing dates are determined by each complex’s HOA and may vary.
Garden City Realty does not manage community pools or hot tubs and cannot guarantee their availability during your stay. Please check the individual property details for available amenities. |
Are lifeguards stationed at the beach?
Yes, lifeguards are stationed at designated locations along Surfside Beach and Garden City Beach from May 15 through September 15. Lifeguard coverage varies by location and is not available along every section of beach. In Surfside Beach, lifeguards are stationed at designated beach accesses. In Garden City Beach, coverage extends from the Surfside Beach town limits south to approximately half a mile beyond the Garden City Pier.
Lifeguard locations, schedules, and availability are subject to change. Always follow posted beach safety warnings and conditions. |
Can I have a tent or canopy on the beach?
Beach tent and canopy rules vary by location:
Because Garden City Beach spans both Horry and Georgetown counties, the rules may differ depending on where you are staying. Be sure to follow posted regulations for your specific beach location. |
Can I take my dog on the beach?
Yes, but rules vary by location and season. Pet owners are responsible for removing pet waste from beaches and other public areas. Surfside Beach: Dogs and other domestic pets are not permitted on the public beach from May 15 through September 15. Horry County: Dogs must be on a hand-held leash no longer than six feet. From May 1 through Labor Day, dogs are not permitted on the beach between 10 a.m. and 5 p.m. Georgetown County: Dogs must be leashed from 9 a.m. to 7 p.m. Outside those hours, dogs may be off-leash but must remain under voice control. Because Garden City Beach spans both Horry and Georgetown counties, be sure to follow the regulations for the specific area of beach you are visiting. |
Can I host an event at my vacation rental?
No. Our vacation rental properties are intended for family vacations and may not be used as event or party venues. If you are attending or hosting an event at a local venue, we’re happy to provide accommodations for your stay, but the event itself cannot take place at the rental property. |
How far is Myrtle Beach from Garden City Beach?
Myrtle Beach is approximately 20–25 minutes north of Garden City Beach by car, depending on traffic and your destination. |
Where do I check in for my vacation rental?
Once you receive a text message confirming your property is ready, check in at our Garden City Realty office at 608 Atlantic Avenue, Garden City Beach, SC. If your property has keyless entry, you may still be required to check in at the office. Your arrival instructions and keyless entry code will be provided at check-in. |
What is the payment schedule?
A 10% deposit is required when you book your reservation. The remaining balance is paid as follows:
For reservations booked within 180 days of arrival, the 10% deposit and 50% installment are due at booking. Payments not received by the due date will be automatically charged to the payment method on file. Third-party reservations may require full payment at the time of booking. |
What is the cancellation policy?
Reservations are nonrefundable unless the same property is successfully rebooked for the same dates. If it is rebooked at the full value of the original reservation, the guest may receive up to an 80% refund of reservation payments. If it is rebooked at a lower amount, the difference in rent is also deducted. Travel insurance premiums and convenience fees are nonrefundable when applicable. Policies may differ for reservations booked through third-party sites such as Vrbo, Airbnb or Booking.com.
Source: https://www.gardencityrealty.com/rental-policies |
What are accepted forms of payment?
Garden City Realty accepts cash, personal checks, cashier's checks, bank-issued money orders, e-checks, and electronic payments with a valid credit card on file. Visa, MasterCard, Discover, and American Express are accepted. Reservations booked with a credit card are subject to a 3% convenience fee calculated on the total amount of the reservation. Convenience fees are nonrefundable. A credit card must be used as the primary form of payment for reservations booked within 30 days of arrival. |
What is Trip Insurance?
Garden City Realty offers Red Sky Travel Insurance to guests. Travel insurance is optional but strongly recommended to help protect against unforeseen circumstances that could otherwise result in the loss of rental payments. Travel insurance is not automatically added to a reservation and will only be added with the guest's explicit permission. Travel insurance may be added until 30 days before arrival or when making your final payment, whichever comes first. If the policy premium is received within 21 days of the initial rental deposit, and the guest is not disabled from travel when the plan cost is paid, the Pre-Existing Condition exclusion will be waived. For reservations booked more than 30 days before arrival, coverage may be canceled within 14 days of confirming the reservation or adding coverage to an existing reservation for a full refund of the premium paid. Questions regarding travel insurance coverage should be directed to Red Sky Travel Insurance at 1-866-889-7409 or by visiting their Website, Sun Trip Preserver. The description of coverage for travel insurance may be viewed by clicking here. Travel insurance may be added up to 30 days before your arrival or when making your final payment, whichever comes first; however, pre-existing conditions will not be covered if it is not purchased within 21 days of making the reservation. Click here for travel insurance information. Click here to read the South Carolina Vacation Rental Act. |
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