ZJ's Retreat, Owner
We have been property owners with Garden City Realty for over four years now and we couldn't be happier. I want to single out the Maintenance team in this review. Being out of town owners, it is wonderful to know that any repair issues will be taken care of, the job will be done well and at an affordable price. Mr. Shaw and the entire team has been nothing short of spectacular in their ability to go above and beyond while also being so patient and kind in all interactions. We are so thankful to have them taking care of us and our house.
My Two Bouys, Owner
GCR Maintenance Staff is absolutely wonderful!! As an owner, I lean on this staff often and they always come through. Always professional and do the job right the first time. Very Thankful for Sarah Lauren and Robbie and all of the staff.
Hakuna Matata, OwnerExceptional Service
I can honestly say, my experience with Garden City Realty has been nothing short of exceptional. Ashley and the Owner Services team, maintenance, and housekeeping have done an outstanding job managing and maintaining my oceanfront beach house. As a first-time vacation rental property owner, I have been very pleased with the bookings, revenue, and maintenance performed on the house. Even with the uncertainties surrounding the COVID-19 pandemic of 2020, the team came up with a great plan and pulled through with an impressive number of bookings. I couldn’t ask for a better team to protect my investment.
Gause House, OwnerHe's a hard worker who knows his stuff
Chris O'Neal has recently done some very good work at my house: painting the front porch and steps, fixing a running toilet, adding a new shower head and more. He's a hard worker who knows his stuff and I appreciate his hard work and good nature. Garden City Realty has a good maintenance team led by Robby Shaw. Chris is a nice person to have working in my home.
One Ocean Place 1102, Owner
Vicky is amazing and always responsive. I hesitated to rate the maintenance staff better than in 2018 because we have always been very satisfied, and “better” seems to say otherwise. Dan is great.
Gause House, Owner
The shower in my beach house wouldn't turn off at about ten o'clock at night. I called Garden City Realty emergency maintenance. David Rakentine came out within fifteen minutes. He has great manners and tried to make my friend and me as comfortable as possible while he worked to fix the streaming water. He cut off the water to work but cut it on as soon as possible so we wouldn't be without water. Because he needed parts he had to come back the next day to complete the job. I was at ease and confident with him in the house while we were out. He is an outstanding technician. I'm grateful that he was sent to my house. Thank you, Mr. Rakentine.
Jay H.Professional and easy to work with.
My wife and I are renting Horizon East 101 for awhile until we move into a house in Georgetown. We absolutely love the condo and want to thank Lauren Simmons for making it happen and also a shout out to the maintenance crew whom have come over to fix some minor details. Everyone we've dealt with have been professional and easy to work with.
Grey Goose, OwnerThe GCR team goes out of their way...
I can’t say enough positive things about the team at Garden City Realty. After having my house off the rental market for a few years, I had lost my base of loyal renters and was concerned that it would take some time to get decent income again, especially with a new management company. Add that I was late in my decision to list, missing a large part of the traditional marketing season, and doing it all in the midst of a pandemic…
Ashley and the team took all of my worries away, assisting with needed property repairs, establishing new annual service contracts, and arranging for an expert photoshoot. I knew I had made the right decision when my first bookings were confirmed within the first two weeks of listing. In the end, every week I made available for booking was rented, and all at published rates. The GCR maintenance team ensured a stress-free experience, helping me prepare the house for the season, responding to any renter need, and ensuring that I returned to a property that looked exactly as I had left it. The GCR team goes out of their way to assist in anything requested – from service calls to package receipt and delivery. And they do it all with a smile. Couldn’t have survived the 2020 season without them.
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