Guest Services Testimonials

Sarah W.

Rock Hill

We had such a great time. The house was beautiful, very open, and all bedrooms and living room areas were spacious! Even the kitchen felt spacious despite being a galley!

McKenney

House was nicely renovated and decorated. Nice furniture and every kitchen appliance you can think of. Hot water, clean, very convenient to the beach, great views from the back deck. Would love to have had ceiling fans in the bedrooms and the ant problem to have been fixed before we came. Would still stay here again if needed to.

Tom W.

Parkville

The property is in great shape. Unfortunately we had to deal with the beach replenishment project that interrupted any trips to the beach. We would stay at this property again

Beckley

Our stay was definitely a 10 out of 10. The property location is perfect . It was super easy getting from condo to the pool and from the pool to the beach . We was very impressed with short walk from the pool to the beach . It made it really easy with the kids . Also, you can be to the surf side pier in less than minutes and the Garden City pier as well. Awesome beach shops and restaurants within 5 minutes as well.

Now to the only down fall to the property ( not the condo , but the sea master its self ) . The pool was absolutely disgusting. The pump didn’t work more than 1/2 the time we was there. Several families we talked to wouldn’t even get in it including us the last couple of days . This seems like and easy fix . So,
Hopefully they will get it lined out . Overall , we will be back and definitely book this condo again .

Michael K.

North Augusta

loved our room everand everything was ready on time

Angela J.

Crete

This condo was in the perfect location! Steps away from the beach and beautiful view! The condo had plenty of space for our family, was clean, and comfortable, but could really use some updating, especially in the bathrooms.

Troutville

Our rental experience was overall very good. The condo was in good shape
The only thing that needs improving is the carpet in the outside walkways of the entire building. They are a safety hazard as they are buckled up and they are not clean nor was the building cleaned in any way during our stay.

Tanya N.

Kershaw

Location of property was great. Beach is a short walk from house. There was plenty of room for my family of 9. The pool was refreshing after a day at the ocean. The kitchen table and bar stools provided ample room for our family to dine together. There was a small issue, but management was notified and the problem was resolved within the hour. We were pleased and hope to return.

Rock Hill

It was as nice as the pictures! It had everything we needed. Plenty of room for all of us. Pool was very nice and a short walk to the beach. As we looked over the water/pond from the deck, we enjoyed all the wildlife! We would definitely rent this house again.

Greensboro

This unit was updated and clean. The kitchen was well supplied and the appliances were in good working order. Our only issues were a very squeaky twin mattress that caused my granddaughter to want to sleep on the couch, however the sofa sleeper would not pull out. We also had issues figuring out the TV's - multiple remotes and no instrucitons. We think there is a short in the HDMI cable in the master bedroom. The unit is on the 11th floor and is a corner unit. The view is great, but the elevators at this property are like a sauna in the summer. We also endured a beach renourishment project that happened to be taking place right in front of the property which closed the beach for the first two days of our stay. While this project was out of the control of the property management, it was a "known" event and we only received 3 days notice that we might be impacted which was disappointing to say the least. They worked 24 hours on this and the construction noises kept us up at night.

Greensboro

Overall we enjoyed our week at Thomas House as we have for many years. This year there were several issues we had with the property. Several items of silverware and cooking utensils in the drawers were dirty, the doorknob on the back door was very loose (we tightened it), the weatherstrip on the bottom of the front door had gaps and needs to be replaced, the internet was continuously dropping and reconnecting, the upstairs shower head was clogged and didn’t spray well, and for 2 days caterpillars were crawling under the front door and were on the floor, walls, and ceiling. We called to report the problems, and when one of the maintenance men came he replaced air filters, changed the shower head, and returned later to spray for bugs. We realize that all properties can have issues, and that there are many properties to maintain, and this year was an exception to its usual condition. Hopefully next year we’ll be more lucky!

Ripplemead

We enjoyed our stay. The condo was clean and in a great location. It could use an update I really don't feel it's worth the price we paid for it.

Lynda M.

Columbia

Great house perfect location rent it year after year

Robert G.

Canton

It was good. Great location. Nice pool

Tammy B.

Cayce

It was wonderful as usual, always enjoy our stay