Guest Services Testimonials

Tabby S.

Bulls Gap

Everything was perfect, again! This was our 21st stay at Surfmaster by the Sea. We stayed in PenthouseI for the first time. It was wonderful! All the friendliness, comforts,cleanliness, and stunning views we always experience, plus a larger balcony with a hot tub! We could not have asked for anything more! We got to have family time! We played hard, ate very well,relaxed, and enjoyed each other's company. We feel at home at Surfmaster!

Julie H.

Fairmont

everything was fine with the booking, the staff and the unit. The only thing we aren't happy with is the check in time. We are paying for that day but it is almost over by the time you get in it. You have to be out by 10:00 so the turn around time seems to be a little long.

Debbie G.

Front Royal

a sunny week at the beach!

Joseph M.

Columbia

We love the location and have stayed at this home several times. The home needs new pots in the kitchen and we saw the staff cleaning but still found areas that weren’t as clean as we would have liked, (stained sheets when we opened package, hair in the bathroom)

Senaca

Excelllent

Mark S.

Roanoke

Property was exactly what we needed for our 9 family members. Agree with previous reviewers that upstairs area can get a little warm. Owners might consider a ductless unit to supplement current air conditioner for that space. Property was well maintained and clean. Ice machine was a welcome bonus. Would recommend this property and would consider staying there again.

Shari V.

Parkersburg

it was great. we loved the house

Shirley W.

Massillon

Loved our vacation! Condo very comfortable, loved the view. Our 3rd year, will be back!

Crystal R.

Keeling

Everything you need. Very clean. Great location. It doesn’t have a pool but we never use a pool when we’re at the beach anyway so it was perfect for us. The ONLY negative thing I could say is that there’s not a lot of parking but we figured it out. We WILL stay again.

Charles D.

Warren

House was in prime location on the beach. House was clean upon arrival. The master bathroom could use a little update on it but all in all we enjoyed our week. We did have to buy some terro and throw away some food in the cupboards due to ants polluting but they cleared up after 2nd day.

Jess W.

Lancaster

Well managed, I was always informed, zero problems. The room rental was spacious, clean, we loved it. Grocery and anything else needed is close by. Loved it, will be back.

Ollie J.

Hazard

We love this condo. Great views of the ocean!! We have stayed in this unit many times and love it each time!!

Paula M.

Franklin Furnace

This room was very nice. Had almost everything I needed to cook meals, nice furniture,great closet space, tons of drawers for clothes and most importantly super clean!
Loved the room, but being first floor you hear everyone punching in the codes to all the gates almost non stop, and anyone being loud at the pool or hot tub can be a bit much. The pool crew is quite loud come early morning, resetting the chairs, sounds like they’re just throwing them around every morning and it’s right outside the master bedroom.
The view was beautiful and the balcony chairs and table setup was perfect!
Would stay here again but would be mindful of the noise pretty early in the morning and evening.

Amy M.

Christiansburg

We love this condo. 3rd or 4th time staying here.
Owner has made upgrades to the kitchen and flooring. Love the deck chairs and view of the beach. The beds are comfortable, so is the sofa. Has stackable washer and dryer. We can never get the front shower to work but there are 2 other showers. Love the new oven with air fryer function. Fridge is new, but ice maker is quarky. Cant wait to see what other improvements this owner makes. Will stay here again.

Dry Fork

FABULOUS!