Property Services Testimonials

Grey Goose, Owner

The GCR team goes out of their way...

I can’t say enough positive things about the team at Garden City Realty. After having my house off the rental market for a few years, I had lost my base of loyal renters and was concerned that it would take some time to get decent income again, especially with a new management company. Add that I was late in my decision to list, missing a large part of the traditional marketing season, and doing it all in the midst of a pandemic…

 Ashley and the team took all of my worries away, assisting with needed property repairs, establishing new annual service contracts, and arranging for an expert photoshoot. I knew I had made the right decision when my first bookings were confirmed within the first two weeks of listing. In the end, every week I made available for booking was rented, and all at published rates. The GCR maintenance team ensured a stress-free experience, helping me prepare the house for the season, responding to any renter need, and ensuring that I returned to a property that looked exactly as I had left it. The GCR team goes out of their way to assist in anything requested – from service calls to package receipt and delivery. And they do it all with a smile. Couldn’t have survived the 2020 season without them.

Colleen R.

He was professional, knowledgeable, and effective

Buddy Justice was at my condo to deal with a number of problems. He was professional, knowledgeable, and effective. I give him my highest commendation.

Blake

Much appreciated!

Adam arrived quickly to address issue with keypad lock, which unfortunately needs to be replaced. He returned to office to get a master key for our use. Returned promptly. Much appreciated!

Jay H.

Professional and easy to work with.

My wife and I are renting Horizon East 101 for awhile until we move into a house in Georgetown. We absolutely love the condo and want to thank Lauren Simmons for making it happen and also a shout out to the maintenance crew whom have come over to fix some minor details. Everyone we've dealt with have been professional and easy to work with.

Sheldon B.

Great to work for.

Wonderful staff and great to work for.

Ed R.

He was very friendly with a great sense of humor

Buddy Justice came out promptly to change out a propane tank. He was very friendly with a great sense of humor. Thanks!

Bev C.

Her cleaning crew did an amazing job cleaning my condo

Maggie Hardee, Surfmaster Housekeeping Supervisor, is outstanding. Her cleaning crew did an amazing job cleaning my condo. As an owner, it is such reassuring to know my condo will be clean, well organized, and welcoming when either a renter or I come to stay.

Whit G.

Excellent customer service with a great attitude!

Buddy Justice did an awesome job fixing a broken bunk bed. Excellent customer service with a great attitude!

Molly

He knew right away what was going on and how to fix it

We rented a condo, and when we showed up the sink was backed up. Maintenance showed up in under 24hrs. Adam was polite and professional. He knew right away what was going on and how to fix it. Happy to say, everything is draining perfectly now. 

Colleen Ryan

They were very professional

Yesterday, Adam and Josh came to my condo to deal with some problems. They were very professional and took the time to explain the solution of the problem to me. They removed a dehumidifier for me and plugged add the holes. It looks great. I feel very happy to have such skilled craftsmen available to work at my condo.

Sherine E

Condo was so clean

Condo was so clean. Housekeeping did a fantastic job. Thank you

Kate L.

Working with GCR was wonderful!

I am a teacher and wanted to do some work during my summer break. Working with GCR was wonderful! I will be back next summer for sure. :)

Kiley G.

Fixed the issues and very friendly.

Buddy Justice came to fixes some issues we had and was a great pleasure to deal with. Fixed the issues and very friendly.

Terri

Quick and very friendly service!!

Buddy was great in handling our ant problem! Quick and very friendly service!!

Ryan C.

Spot on and super hard working.

Mr. Buddy was really nice and new what to do very fast he was spot on and super hard working.