Wonderful weather and wonderful accommodations. Very clean and fresh with a beautiful view of the beach.- Shelia S. from Martinsburg, Posted: 11/03/2020
Surfmaster 202 is a great location. There were a few things the owner could change. A new mattress is needed in the master bedroom. The dishwasher does not do a good job at all. The large silverware drawer has come unstapled at the back allowing knives to go through the drawer allowing them to fall into the drawer below. Other than those things the unit was very nice. It was clean and cool. Garden City Realty did a good job having our room ready on time.- Anonymous from Greensboro, Posted: 07/27/2020Hilda - Thank you so much for the feedback you have provided. We're glad that you enjoyed your stay, but hate to hear that you experienced a few maintenance-related issues while you were here. Please know that we have a full-time maintenance technician on-site at Surf Master who is available to address concerns like this while you are here. We would have loved to tix these problems immediately upon your arrival. Since we were unaware, however, we have returned to the condo after the fact to address these areas of concern. Thanks again for your feedback! - Management- Garden City Realty staff
Loved the condo, fit our needs perfect. Mattresses all beds were great. Kitchen had e everything we needed.- Anonymous from Hopewell, Posted: 07/27/2020
very nicely renovated condo, made for an enjoyable stay. one thing I would suggest is you list how well equipped the kitchen is, what I mean is we have stayed in several different condos in surfmaster over the last 16 years and yours is the best equipped in both assortment of cookware backeware as well as all necessary ladles spatulas etc... and quality just awesome.
reason I say to note it in the description is because we have stayed in many other condos there that aren't equipped at all and we have taken to bringing a large storage box containing the above listed items which I could have left at home this year. this is not a criticism just may help others who rent to know they don't need to bring their kitchen with them when they stay in your condo again just awesome.
only one small criticism and it will probably be fixed over the winter as part of any maintenance you do, the slider from the bedroom to porch is in desperate need of roller oiling or repair didn't use it because it was so hard to open or close, not a biggie just don't know if you are aware.
we didn't bother saying anything to GC realty cuz the living room slider worked fine and I figured it was something you do over the off season.
overall fantastic place to spend time at the beach, highly recommend to anyone looking for a well maintained comfortable relaxing place to spend a vacation.
Oh and how could I not mention the master bedroom shower!!!! simply amazing, considered just spending my vaca in there lol, gotta be the best showeer in surfmaster. that was money well spent! Just outstanding!!!- William & Sally M. from West Springfield, Posted: 11/05/2018
Overall was an awesome vacation.
2 issues door from master to balcony stuck shut, being handy I took care of that one. Air conditioner froze up but they had someone there very quickly to fix.
Cleanliness was decent but master bath needed more attention hair stuck to walls and shower and something that appeared to be blood on the door trim quarter size. yuck.
Up to date condo only suggestion add a recliner.
We have stayed at Surf Master many times and plan on being back, I hope cleaning improves.- Brian S. from Alcoa, Posted: 07/16/2018Brian - I wanted to reach out to you in response to your most recent guest review following your stay at Surf Master 202 last week. It looks to me like you had a few issues while you were here. I apologize that the master bathroom was not cleaned as well as it should have been. We do our best in the short amount of time between turnovers to get each property back into excellent shape for the next guest. In your case, it appears that we failed to do that. Knowing that you?re a repeat guest to Surf Master, I wanted to reach out and give you the reassurance that our staff is always here to help in the event that you experience problems. Please do your best to report any housekeeping concerns you have using the number located on the housekeeping inspection card left inside the unit at check-in. This will give us the opportunity to rectify any issue you experience before it becomes a major inconvenience to you. Again, I apologize for your negative experience and hope that you will choose to return again in the future. Sincerely, -Management- Garden City Realty staff
Great overall experience- Anthony R. from Toledo, Posted: 07/05/2018
Great vacation, only problem was one working elevator for whole north building. Down for one week this made checking in and out and for people with disabilities, very difficult.- Kenneth D. from York, Posted: 06/27/2018
Owners have done a great job refitting this condo.They (meaning owner) responded quickly to the phone problems. February was fine, however, March was noisy with repairs. First trucks and machinery clearing front garden leaving fewer parking spaces. Then repairs to the pool (noise unbelievable) dust, drilling and unable to sit outside. I know repairs and upkeep have to be done but all during our time here. We feel deprived of the amenities.- Josephine C. from Toronto, Posted: 03/17/2018
We arrived on October 14th for our stay the unit was clean and neat everything was in order and we stayed for a month. Garden city realty was a pleasure to deal with especially Lauren who handled our reservations she was very professional and demonstrated true customer service. we love going to garden city in the fall and plan on using Garden city realty and this unit again.- ED H. from UNICOI, Posted: 11/19/2017
Normally my husband and I stay a few floors up but this condo worked for us because of the one bedroom that fit our four grandchildren. Kitchen very well stocked and plenty of eating area. Staff at Garden City Realty very friendly and helpful. We are not first timers- Sandra R. from Sarver, Posted: 07/11/2017
This was a great condo. We have stayed at Surfmaster before, and 202 was by far our favorite condo we have rented there. It was nice, up to date, and clean. We were very pleased and will definitely rent this unit again.- Camille B. from Knoxville, Posted: 07/03/2017
Very relaxing. Unit was clean. As someone who owned a house in Surfside until two years ago and did not rent it out, I wasn't sure what to expect from a rental, but it was nice.- Faye H. from Braselton, Posted: 06/27/2017