Pam McAuley

So thankful for Pam at Garden City Realty. She was so kind and helpful in getting us a place on very short notice. It was a very sad time for our family to be back down as my father-in-law passed unexpectedly. Pam was right there to get the thing taken care of and make sure everything was in order when we arrived. She went above and beyond to make things easier for us. The property was very clean, quiet, and cozy.

Guest Review

Pam McAuley has been the absolute best, she is great at her job, she is friendly and knowledgeable, goes above and beyond to help us make our vacation rental experience that much better!

Guest Review

I can't say enough about the level of service provided by Pam. With the Covid-19 travel restrictions, we were forced to cancel our trip not once, but twice. Pam was incredibly professional, courteous, and helpful each time our situation changed. We've been happy customers for the past 15 years, and Garden City has always been great to work with due to colleagues such as Pam. We look forward to coming back next year!

Dan F.

We have booked with GCR quite a few times in the past, always a good experience. This year was different but in an even more positive way! I booked a house in January before COVID. I live in upstate NY and work in healthcare so it became very apparent that my family may not be able to keep our reservations due to NY's travel ban. I was very happily surprised when I learned we would still fall under the GCR cancellation guarantee. I have spoken with both Pam and Lauren a couple of times. They are both FABULOUS!!! Super helpful and positive, never pushy. They have helped me make the best decision in regards to my trip! Unfortunately, my family is unable to travel this year... however, thanks to Pam and Lauren we will definitely book again with GCR. Thank you both so much for being kind, caring, and super helpful to me while I made my decisions. I appreciate you both and will hopefully call to make a new booking when COVID is clear. Stay safe... many thanks for a job well done!!!

Susan W.

I cannot recommend Garden City Realty enough. They are customer-focused and go WAAAAY beyond to keep the customer happy. We've used them for many years and never been disappointed. AC went out in one home and was fixed the same day. The Internet died, was fixed the same day. We left behind a piece of large luggage in one of the rooms, they went to the house as it was being cleaned for the next renter and got the luggage, locked it up until we could get it. This year (2020), Pam delivered exceptional customer service, keeping calm and kind as she worked to reschedule our family beach week. She's been working with tired, worried customers during COVID-19 and handling it with grace and compassion. Will never rent from another agency! Five stars are not enough to rate them!!!

Sharron F.

I want to start by saying that this company has been amazing during this time of COVID-19! They have been so accommodating, understanding, and communicative. We always have a great experience every year and that is why we keep coming back. Pam McAuley has been beyond helpful and puts up with my calling numerous times a day. She goes the extra step of answering questions I had before I even asked them and she also explored other helpful options that I had not even thought of. THIS WOMAN IS AMAZING!! Thank you, Pam!

John H.

Pam at Garden City Realty has been great to work with. We appreciate all she has done and understand how difficult times are. She has treated us like family. We look forward to next year.

Greg C.

Pam Mcauley is an absolute gem! Pam made this experience easy and kept us informed every step of the way. Professional and genuinely kind. I would not hesitate to use Garden City Realty again. Thanks, Pam for everything!

Mia J.

Pam Mcauley has been wonderful to work with. She really cares about doing the best for her clients and is empathetic to their problems. She goes the extra mile to find solutions. We are very pleased with her service. Thank you!

Bill U.

I spoke with Pam. She was wonderful and very helpful. She made the process very easy, and I will definitely book with her again in the future. 

Cheri

We didn’t book but we will when the time comes. Pam McAuley, Guest Services Vacation Specialist, gave us great assistance but our plans backfired at the moment, we will be back! Thanks again.

Dale S.

Mary Black and Pam (McAuley) were great. So helpful, so friendly, and so patient. I inadvertently went in and reserved a place online because it was the weekend and we were desperate to find a place and we’re afraid to wait until Monday. I wanted them to be recognized because they were truly great helpers and answered so many questions and so many calls that I made... Again they were both great! Mary on Friday and Pam on Monday when Mary was out. Hang onto these two! These type of employees make your company #1!!

Marylou S.